As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
BACKUP PITCH TRIM FAIL CAS MESSAGE ON PDFS. POWERED AIRCRAFT DOWN AND BACKUP, MESSAGE STILL THERE ON PDFS. REMOVED AND REPLACED #1 FCE AND ACCOMPLISHED ELECTRONIC RIGGING PROCEDURE. ACCOMPLISHED IAW PHENOM 300 AMM 27-03-00. OPS CHECKS GOOD IAW PHENOM 300 AMM 27-03-00. PN OFF AND ON: 462900-1017 SN OFF: 0779 SN ON: 0414 TSN: 467.3 CSN: 308