What was found
FWD 1L DOOR WOULD NOT OPEN AT GATE, REPEATED ATTEMPS DOOR FINALLY OPENED. FOUND SNAP RING MISSING ON UPPER ARM OF DOOR GUIDE PIN. INSTALLED SNAP RING AND OPERATION NORMAL.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
FWD 1L DOOR WOULD NOT OPEN AT GATE, REPEATED ATTEMPS DOOR FINALLY OPENED. FOUND SNAP RING MISSING ON UPPER ARM OF DOOR GUIDE PIN. INSTALLED SNAP RING AND OPERATION NORMAL.