Service difficulty report · Connector · Boeing 737832

Difficulty date
November 6, 2007
Submitted
November 8, 2007
Operation
Air carrier
Aircraft
N3751B
Make and model
Boeing 737832
Aircraft serial
29669
Aircraft time
20,080 hours, 8,377 cycles
Part
Connector
Condition
Burned
Location
Entertain Sys
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
J, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PASSENGER REPORTED SMALL AMOUNT OF SMOKE CAME FRM UNDER SEAT2AD. AUDIO ENT SYS WENT INOP AFTER SEEING SMOKE. CREW TURNED OFF MASTER ENT SWITCHES AND PULLED C/BS TO ISOLATE ENT SYS SMOKE AND SMELL DISSIPATED. MTC FOUND SEAT ELEC UNIT UNDER SEAT 2A BURNED. DISCONNECTED CONNECTORS FRM SEU. TURNED OFF AUDIO/VIDEO MASTER SWITCHES AND PULLED ENT C/BS TO ISOLATE PASS ENT SYS. FWD TO MCO AND PLAC. REPLACED 2A SEB AND CABLE ASSEMBLY FROM 1A TO 2A. POWER TO RIGHT SIDE ENTERTAINMENT SYSTEM CHECKS GOOD. MCO/PLAC REMOVED.