As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING GROUND SERVICING, R-1 DOOR SLIDE FELL OUT OF HOLDER DUE TO FLIGHT ATTENDENT NOT DISARMING DOOR SLIDE AND DOOR WAS OPENED FROM OUTSIDE BY CATERING. THE OUTSIDE HANDLE DID NOT DISARM THE DOOR EITHER. THE DOOR DISARM CABLE WAS RIGGED PER MAINTENANCE MANUAL AND NEW SLIDE AND DOOR ASSIST BOTTLE WAS REPLACED.