Service difficulty report · Window · Boeing 767332

Difficulty date
September 23, 2009
Submitted
September 30, 2009
Operation
Air carrier
Aircraft
N1200K
Make and model
Boeing 767332
Aircraft serial
28457
Aircraft time
54,870 hours, 8,034 cycles
Part
Window
Condition
Cracked
Location
Cockpit
Stage of operation
CR
How discovered
V
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT 33000 FT AND 3HRS INTO FLIGHT RT FWD WINDOW HEAT COMPONENTS BEGAN TO GLOW AND ARC. OUTER WINDSCREEN PANEL THEN CRACKED AND RT FWD WINDOW HEAT WAS IN REMOVAL OF RT FWD COCKPIT WINDOW SCREENS. REMOVED AND INSTALLED WINDOW PER AMM 56-11-01-404. ETOPS CATEGORY 'E': PROBLEMS WITH SYSTEMS CRITICAL TO ETOPS.