As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ATTEMPTED 5X APU STARTS IN CRUISE AS REQUESTED BY MX. APU WOULD NOT START. PEAK RPM 29 PERCENT. CA-NO LATCHED FAULTS APU OPERATES NORM. REMOVED AND REPLACED APU IGNITORS IAW MM FIM 49-40-00-810-814. OPS CK GOOD ETOPS CATEGORY 'E': PROBLEMS WITH SYSTEMS CRITICAL TO ETOPS.