As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
IRR/FLAPS WOULD NOT DEPLOY BEYOND 11 DEGREES DURING APPROACH. COMPLIED WITH QRH DIVERT TI JFK SOFT TOUCHDOWN. LEFT FLAPS AT 11 DEGREE POSITION FOR SHUTDOWN. CYCLED FLAPS TO UP THEN TO 28 FLAPS OPERATE NORMAL. RAN BOTH ENGINES FOR 15 MINS WITH FLAPS UP. ALL FLAP ACTUATORS COLD. PERFORMED BYPASS TEST ON ALL FLAP ACT. ALL OPS NML. OK FOR SVC. ALL RII CKS OK.