As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR HANDLE: MAIN ENTRANCE DOOR INSIDE HANDLE BROKEN. HANDLE MOVES FREELY. REMOVED STEPS AND INSPECTED HANDLE ASSY, FOUND BOTH SCREWS ATTACHING THE HANDLE TO THE SHAFT SHEARED OFF. REMOVED FAILED FASTENERS AND REPLACED WITH NEW. REINSTALLED STEPS. DOOR HANDLE OPS CHECKS GOOD. WORK IAW CE560XL MM 52-10-01 AND 52-10-02.