As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN CABIN DOOR WILL NOT OPEN COMPLETELY, EGRESS THRU EMERGENCY EXIT ON FBO RAMP. REMOVED AFT MAIN CABIN DOOR COUNTER-BALANCE CABLE ASSEMBLY P/N 6211297-24CR AND REPLACED WITH A NEW CABLE P/N 6211297-24CR NSN. PERFORMED COUNTER BALANCE ASSEMBLY ADJ/TEST WITH NO DISCREPANCIES NOTED. WORK PERFORMED IAW CESSNA 560XL AMM 52-10-03.