As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHEN SELECTING FLAPS 15, FLAPS FAILED, AMBER CAS MESSAGE DURING APPROACH AT 180KTS. OBSERVED BITE CODES 5 & 8 ON AFT BAY CONTROLLER. OPS CK OF FLAPS GOOD. MCC REQUEST INSTALLED NEW SOFT START MODULE. OPS CHECKED GOOD. WORK DONE IAW MM 27-51-00.