Service difficulty report · Panel · Bombdr BD1001A10

Difficulty date
August 1, 2020
Submitted
August 1, 2020
Operation
Air carrier
Aircraft
N743QS
Make and model
Bombdr BD1001A10
Aircraft serial
20695
Aircraft time
3,285 hours, 1,897 cycles
Part
Panel
Condition
Broken
Location
Lavatory Door
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ENROUTE, A PASSENGER GOT STUCK IN THE LAV AND COULD NOT RELEASE THE LOCK. WE TRIED MULTIPLE OPTIONS, CALLED MAINTENANCE, AND TRIED MORE OPTIONS. WITH NO AVAIL TO OPEN DOOR, WE WERE INSTRUCTED BY MANAGEMENT TO BREAK DOOR TO GET THE PASSENGER FREE. WE KICKED IN THE DOOR, REMOVING IT FROM THE HINGES AND PLACED IN CARGO COMPARTMENT. SIGNOFF, RECEIVED LAV FOOTER PANEL AND STAINED TO MATCH LAV DOOR, IAW GETI 4000 REV 1. REINSTALLED PANEL INTO AIRCRAFT LAV DOOR AND REINSTALLED LAV DOOR INTO AIRCRAFT, IAW HC206955000-SMM-2 REV 2 CH NR 25-23-01.