As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHEN DOOR IS OPEN WE ARE HAVING TO FIGHT THE DOOR HANDLE DOWN LOCK LATCH TO KEEP THE DOOR OPEN, IT KEEPS POPPING UP CAUSING THE DOOR TO RISE UP HALF WAY. SIGNOFF. PERFORMED ADJUSTMENT OF CABIN DOOR OPEN DOWN LOCK ACTUATING HANDLE. PERFORMED SATISFACTORY OPERATIONAL CHECK OF CABIN DOOR DOWN LOCK ACTUATING HANDLE 1, IAW CE 560XLS AMM 52-10-00.