As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR HANDLE: THE EXTERIOR HANDLE ON THE MAIN CABIN DOOR IS INOPERATIVE. THE HANDLE DOES NOT SNAP INTO THE SLOT LIKE IT SHOULD. IT IS VERY LOOSE AND APPEARS THAT THE INTERNAL SPRING MAY BE THE ISSUE.///SIGN-OFF///REMOVED AND REPLACED EXT DOOR HANDLE SPRING AND PIN WITH NEW PIN AND SPRING. IAW CE-560XL AMM 52-10-01. OPS CHECK GOOD.