As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR CABLE: OPENED MAIN CABIN DOOR FROM OUTSIDE. HEARD A TWANG, AND DISCOVERED HALF THE STRANDS ON THE FORWARD DOOR CABLE BROKEN, WITH LOOSE ENDS EXTENDING INTO STAIRWAY. // SIGNOFF// REMOVED AND REPLACED WITH A NEW PART THE FORWARD MED COUNTERBALANCE CABLE. OPS CHECK IS GOOD. WORK DONE IAW CESSNA 560XLS AMM CH 52-10-03 .