As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CABIN EXTERNAL HANDLE IS VERY LOOSE. IF ANY WEIGHT IS PLACED ON IT, IT DROPS DOWN ALMOST TO THE DOOR SUPPORTS. ANYONE USING IT AS A HAND RAIL WHILE DEPARTING THE PLANE WILL MOST DEFINITELY FALL. "CORRECTIVE ACTION" INSTALLED CUSTOMER SUPPLIED NEW PIN PN MS35675-42 NSN INTO CABIN ENTRY BOOR INNER HANDLE IAW CE560XL 52-10-00. OPS CHECK GOOD. NO DEFECTS NOTED