As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR: MAIN CABIN DOOR WILL NOT CLOSE. WHEN IT GETS TO THE TOP IT SEEMS TO BIND. // SIGNOFF// DISCONNECTED CABLE AND SPERATED ACTUATOR AND CABLE REEL. FOUND CABLE REEL TO BE EXTREMELY DIRTY. CLEANED UP CABLE REEL, REATTACHED DOOR CABLE REEL AND CABLE AND PERFORMED OPERATIONAL CHECK. OPERATIONAL CHECK SATISFACTORY. REF: BOMBARDIER CL350 AMM 52-11-25.