As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR: THE TENSION ON THE MAIN CABIN DOOR IS TO TIGHT CAUSING THE DOOR TO SLAM SHUT WHEN CLOSING IT . IT COULD INJURE SOMEONE IF THEY ARE NOT READY FOR IT. // SIGNOFF// FOUND DOOR CABLE TENSIONS ON BOTH CABLE REELS WAY TOO HIGH. ADJUSTED MAIN ENTRY DOOR CLOSING CABLE REELS TENSIONS MX IAW CE560XLS MM 52-10-03. MAIN NENTRY DOOR OPS CHECKS - GOOD.