As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN CABIN DOOR HANDRAIL DOES NOT LOCK THE DOOR IN THE DOWN POSITION. HANDRAIL CAN BE MOVED ALMOST STRAIGHT DOWN AND DOES NOT STOP IN CORRECT POSITION. PIN MISSING IN HANDRAIL LOCKING ASSYMBLY. FOUND PIN HARDWARE ON GROUND. REINSTALLED ORIGINAL ROLL PIN AND PERFORMED OPS CHECKS OF MAIN ENTRY DOOR. OPS CHECKED GOOD. WORK DONE IAW MM 52-10-00.