As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHEN OPENING DOOR WITH INTEGRATED DOOR HANDLE NOTICED EXCESSIVE FORCE NEEDED TO UNSEAT DOOR. ADJUSTED COUNTER-BALANCE SPRINGS AS NEEDED IAW CES60XL AMM CHAPTER 52-10-03. RE-INSTALLED STEPS IAW CE560XL AMM CHAPTER 52-10-02. PERFORMED MULTIPLE SUCCESFUL OPS CHECKS WITH NO DEFECTS NOTED AT THIS TIME. ORIG SUB DATE: 1/10/2023