As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR HARDWARE: THE FORWARD COUNTER BALANCE CABLE IS LOOSE AND THE DOOR FREE FALLS//CORRECITVE ACTION//REMOVED BROKEN COUNTERBALANCE SPRING IN THE FORWARD POSITION ON THE MAIN ENTRANCE DOOR, REPLACED WITH NEW SPRING AND RIGGED TENSION AS REQUIRED. OPS CHECK OF MED GOOD AT THIS TIME WITH NO FURTHER DEFECTS NOTED. MAINTENANCE PERFORMED IN REFERENCE WITH CE-680 AMM 52-10-50.