As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR PRECATCH LEVER: MAIN CABIN DOOR PRE-CATCH WILL NOT RELEASE THE DOOR UNDER ANY CIRCUMSTANCES. TRIED WITHOUT BLEED AIR ON WITH NO DIFFERENCE. HAVE TO CYCLE THE DOOR HANDLE TO LOCKED AND THEN BACK OPEN TO OPEN THE DOOR. ADJUSTED MAIN CABIN DOOR PRECATCH CABLE IA W CE-560XL M/M CHAPTER 52-10-01. OPERATIONAL CHECK GOOD.