Service difficulty report · Door Latch · Bombdr BD1001A10

Difficulty date
October 21, 2023
Submitted
October 23, 2023
Operation
Air carrier
Aircraft
N702QS
Make and model
Bombdr BD1001A10
Aircraft serial
20801
Aircraft time
4,910 hours, 2,801 cycles
Part
Door Latch
Part number
83014HA90023
Condition
Faulted
Location
Main Door
Stage of operation
TX
How discovered
C
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MAIN CABIN DOOR WILL NOT COME ALL THE WAY DOWN TO THE BOTTOM OF ITS ALLOWABLE TRAVEL. AFTER OPENING THE DOOR, AND GETTING TO THE BOTTOM OF THE STEPS, THE DOOR HAS A LOUD AUDIBLE POP, AND THE DOOR SETTLES THE REST OF THE WAY, ABRUPTLY, CAUSING THE BOTTOM OF THE MAIN CABIN DOOR TO STRIKE THE FUSELAGE. I DID NOTICE THAT THE RED RELEASE HANDLE ALSO MOVES WHEN THE DOOR SETTLES TO THE BOTTOM. IT SEEMS AS THOUGH THE RED HANDLE IS PROHIBITING THE DOOR FROM COMING ALL THE WAY DOWN. REMOVED DEFECTIVE AFT EQUIPMENT BAY DOOR LATCH P/N 83014/HA900-23 AND INSTALLED NEW LATCH P/N 1005389010-007 NSN IAW CL-350 AMM 52-41-05. RIG AND OPS CHECKS GOOD