As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
THE MAIN CABIN DOOR HAND RAIL REQUIRES EXCESSIVE FORCE TO LOCK THE STEPS IN PLACE. ONCE LOCKED IN PLACE, HAND RAIL AGAIN NEEDS EXCESSIVE FORCE TO BE ABLE TO RAISE THE DOOR. FEELS LIKE SOMETHING WILL BREAK IF TENSION DOES NOT GET ADJUSTED. ADJUSTED CLOSING HANDLE OVERCENTER PUSHROD AS REQUIRED PER CE-680 AMM 52-10-30. PERFORMED NUMEROUS OPERATIONAL CHECKS WITH NO DEFECTS NOTED.