As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR CABLE IS LOOSE INSIDE DOOR. CABLE IS ATTACHED, BUT SLACK. INSPECTED CABIN DOOR AND FOUND AFT DOOR COUNTERBALANCE SPRING BROKEN. REMOVED AND REPLACED CABIN DOOR AFT COUNTERBALANCE SPRING WITH A CUSTOMER SUPPLIED NEW PART. PERFORMED RIGGING PROCEDURES FOR THE CABIN DOOR COUNTERBALANCE SYSTEM. OPS CHECK OF MAIN CABIN DOOR OK IAW AMM S2-10-50.