Service difficulty report · Door · Bombdr BD1001A10

Difficulty date
June 11, 2024
Submitted
June 12, 2024
Operation
Air carrier
Aircraft
N744QS
Make and model
Bombdr BD1001A10
Aircraft serial
20704
Aircraft time
7,838 hours, 4,396 cycles
Part
Door
Part number
UNKNOWN
Condition
Handler Error
Location
Main
Stage of operation
TX
How discovered
O
Nature of condition
W
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER OPENING & STEPPING ON MAIN DOOR, IT MADE A NOISE & SEEM TO DROP A FEW MORE INCHES THAN NORMAL. APPEARED TO BE SLIGHTLY LOWER TO GROUND THAN NORMAL, COULD NOT SEE ANY DEFECTS. CLOSING DOOR FROM EXTERIOR WITH ELECTRONIC ASSIST, DOOR WOULD NOT GO UP FAR ENOUGH TO CLOSE. DOOR CAME DOWN, NOTICED DOOR WAS HITTING & RUBBING PAINT ON SIDE OF FUSELAGE. INSP DOOR, NO DEFECTS. NOTED INTERNAL HANDLE HAD NOT PERFORMED ITS 100 DEGREE OF MOVEMENT IAW SDS 52-11-00-00. DISCREPANCY INDUCED BY IMPROPER OPS OF INTERNAL HANDLE. PERFORMED SUCCESSFUL OPS CHECKS IAW SDS 52-11-00-00, NO DEFECTS.