As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN CABIN DOOR COUNTERWEIGHT NEEDS ADJUSTMENT - UNABLE TO CRACK DOOR WITHOUT IT FALLING OPEN. REMOVED DEFECTIVE FWD COUNTER BALANCE SPRING PN 6911319-202 NSN AND INSTALLED A NEW COUNTERBALANCE SPRING. ALSO REPLACED LUBRICATED SPRING AFT POSITION PN 6911319-202 NSN IAW AMM 52-10-50.