As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR HANDLE: EXTERIOR MAIN ENTRANCE DOOR HANDLE DOES NOT STOW WHEN DOOR IS CLOSED AND LATCHED USING EITHER THE INTERIOR OR EXTERIOR HANDLE. CORRECTIVE ACTION; FOUND THAT THE SPRING INSIDE THE DOOR HANDLE TO BE BROKEN. REPLACED WITH A NEW SPRING. REATTACHED THE DOOR AND REINSTALLED THE PANELS, PERFORMED OPERATIONAL CHECK OF THE DOOR AND THE DOOR HANDLE STOWS. OPERATIONAL CHECK GOOD, WORK PERFORMED IAW EMB 505 AMM 52-11-24,