As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHEN OPENING MAIN ENTRY DOOR FROM THE OUTSIDE, PRECATCH DOES NOT ALLOW THE DOOR TO OPEN. CORRECTIVE ACTION; REMOVED AND REPLACED MAIN ENTRY DOOR PRECATCH SLIDE AND BELLCRANK PERFORMED ADJUSTMENTS OPS AND LEAK CHECK GOOD AT THIS TIME REF CE-560XL AMM 52-10-00.