As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN ENTRANCE HAND RAIL DETACHES AND INTERFERES WITH MAIN ENTRY DOOR OPERATION WHEN DOOR IS RAISED FOR CLOSING. CORRECTIVE ACTION; INSPECT THE AREA AND FOUND THE MISSING SCREW ON THE RANDRAIL EXTENSION LOWER ATTACHING PIVOT FITTING REINSTALLED THE SCREW OPERATIONAL CHECK GOOD. ALL WORK PERFORMED IN REFERNCE TO BOMBARDIER GL-6000 SIPC 52-12-52 AND AMM 52-11-21.