As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR: MAIN CABIN DOOR WILL NOT FREEFALL AUTOMATICALLY WHEN TRYING TO OPEN FROM BOTH THE INSIDE AND OUTSIDE. WE HAD TO PULL IT AWAY FROM THE FRAME TO GET IT TO COME DOWN. WHEN TRYING TO OPEN FROM THE INSIDE, YOU HAVE TO PUSH ON THE STAIRS PRETTY HARD TO GET IT TO FALL. CORRECTIVE ACTION: CLEANED MED DOOR SEAL. OPS CHECK GOOD. IAW CE-680A AMM 52-10-00.