As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR: THE MAIN CABIN DOOR GAS STRUTS DO NOT APPPEAR TO BE OPERATIONAL. THE DOOR OPENS ABRUPTLY AND THE WIEGHT OF THE DOOR CAUSES IT TO SLAM OPEN. CORRECTIVE ACTION; ADJUSTED MED BALANCNG MECHANISM. COMPLIED WITH MULTIPLE OPS CHECK OF THE DOOR AND DOOR IS NOW OPS CHECKING GOOD. WORK PERFORMED PER EMB PHENOM 300 AMM 52-10-00