As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN ENTRY DOOR TENSIONER NEEDS A TIGHTENING ADJUSTMENT. WHEN OPENING, THE DOOR ALMOST FREE FALLS AND BOUNCES AT BOTTOM. ANY INITIAL MOMENTUM WHEN INITIALLY OPENING WILL HAVE THE DOOR SIGNIFICANTLY BOUNCE. REPLACED BOTH OF THE MED SPRINGS IAW AMM 52-10-50. OPS CHECK GOOD.