As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN DOOR CABLE HAS SNAPPED. MAIN DOOR UNABLE TO BE CLOSED USING EITHER THE ELECTRIC MOTOR OR STANDBY PULL HANDLE AT TOP OF STAIRS. REMOVED BROKEN MAIN CABIN DOOR CABLE AND INSTALLED AS RECEIVED NEW MAIN CABIN DOOR CABLE. OPS CHECKS GOOD WITH NO OTHER DEFECTS NOTED AT THIS TIME. ALL WORK WAS PERFORMED IAW MM 52-11-26.