As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN CABIN DOOR REQUIRES EXCESSIVE FORCE TO OPEN AND CLOSE AND SEEMS TO BE BINDING INTERNALLY. OPERATION IS NOT NORMAL COMPARED TO OTHER MAIN CABIN DOORS ON XLS FLEET. REMOVED WORN UPPER BELLCRANK. INSTALLED SUPPLIED NEW BELL CRANK. REMOVED WORN LOWER BELLCRANK ASSY AND INSTALLED SUPPLIED NEW BELLCRANK ASSY IAW AMM 52-10-01. PERFORMED SATISFACTORY DOOR OPEN AND CLOSE OPS CHECKED IAW AMM 52-10-00.