As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN PASSENGER DOOR RAILING STUCK IN THE UP POSITION. DOOR CAN'T CLOSE. REMOVED DAMAGED HANDRAIL (P/N 1005210201-001 S/N E12) AND HANDRAIL FITTING. INSTALLED NEW CUSTOMER SUPPLIED HANDRAIL (P/N 1005210201-001 S/N T2PL6D00DKNBV) AND HANDRAIL FITTING. WORK PERFORMED IAW CL-350 AMM 52-11-27.