As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AT CRUISE FL410 GOT CYAN CASS DOOR PAX SEAL FAIL. RAN CHECKLIST AND DECENDED TO FL390 AND CONTINUED FLIGHT. CORRECTIVE ACTION: ARRIVED AT AIRCRAFT AND FOUND FAULT PRESENT WITH CREW ABOARD. SENT OMS DOWNLOADS AS REQUESTED BY CONTACT CENTER. T/S PER FIM 36-16-00-810-803A AND FOUND TO BE TRANSITORY CONDITION OF DMC. PERFORMED MULTIPLE SAT OPS CHECKS AT THIS TIME. REF EMB545 MM 36-16-00.