As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHILE CLOSING THE MAIN CABIN DOOR, THE HANDLE MOVES FREELY DOESN'T FEEL LIKE THE CAMS ARE ENGAGING. THE HANDLE ALSO WILL MOVE TO THE OPEN POSITION WITHOUT PRESSING THE RED BUTTON. AND THE DOOR OPEN LIGHT WILL NOT EXTINGUISH. REMOVED AND REPLACED FAULTY MED CLOSE/LOCK HANDLE RELEASE PUSH BUTTON WIRING SPLICE. OPS CHECKS GOOD. REF CE-700 WDM 52-00-01, CE-700 AMM 52-10-00 AND CE-700 SPM 20-30-25. REF STEPS FOR WORK ACCOMPLISHED.