As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
REPEAT WRITE UP. MAIN CABIN DOOR COUNTER BALANCER IS OUT OF SPECS. WHEN CLOSING DOOR FROM INSIDE CABIN DOOR IS HARD TO RAISE INITIALLY AND WHEN IT GETS ABOUT HALF WAY SHUT IT THEN SLAMS SHUT WITH DANGEROUS FORCE AND SLAMS HARD AGAINST THE DOOR FRAME. NEEDS ADJUSTMENT. TECHS INSPECTED AND FOUND THAT THE MED COUNTERBALANCE CABLES WERE TOO TIGHT AND REQUIRED ADJUSTMENT. OPS CHECK GOOD AT THIS TIME. REF CE560XL AMM 52-10-03.