As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PILOT REPORTED UNABLE TO RETRACT OR EXTEND FLAPS FROM 10 DEGREES EXTENDED POSITION. TROUBLESHOT SYSTEM, FOUND RT IB FLAP IB ACTUATOR JAMMED. REPLACED ACTUATOR WITH NEW PN 3903814020013 ACTUATOR IAW 390 MM 27-50-03-401 AND RIGGED FLAPS AS REQUIRED IAW MM 27-50-00-501. SYSTEM OPERATIONAL, TESTS SATISFACTORY. SUSPECT RELATED TO SUBJECT OF MANDATORY SB 27-3642/ SAFETY COMMUNIQUE NR 236.