Service difficulty report · Washer · Amd FALCON2000

Difficulty date
July 26, 2017
Submitted
July 26, 2017
Operation
General aviation
Aircraft
N210QS
Make and model
Amd FALCON2000
Aircraft serial
211
Aircraft time
11,948 hours, 7,298 cycles
Part
Washer
Part number
33489DG048A
Condition
Bent
Location
Pax Door
Part time
11,948 hours, 7,298 cycles
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LOWER AFT CORNER OF THE MAIN ENTRANCE DOOR WAS DAMAGED DUE TO A SEQUENCING ROLLER OUT OF POSITION. THE OUT OF POSITION ROLLER ALLOWED THE EXTERIOR DOOR HANDLE TO INITIATE THE CLOSING OPERATION, WHICH ALLOWED THE DOOR HINGE TO MOVE, AND CREATE AN INTERFERENCE BETWEEN THE OUTER DOOR SKIN AND THE FUSELAGE STRUCTURE. INSPECTION OF THE SEQUENCING ROLLER FOUND THE FRICTION WASHER WAS DAMAGED AND CAUSING THE ROLLER ASSEMBLY TO STICK AND BE OUT OF POSITION. FRICTION WASHER WAS REPLACED. THIS DOOR OPENS BY GRAVITY ONCE THE DOOR IS UNLOCKED AND RELEASED FROM THE DOOR GUIDES. TECHNICIAN CAN NOT SEE THAT THIS ROLLER IS OUT OF SEQUENCE WHEN OUTSIDE THE AIRCRAFT. ONCE THE OPENING OF THE DOOR HAS BEGUN, THERE IS LITTLE TO DO TO STOP THE DOOR FROM OPENING. IF KNOWN THAT THERE WAS AN ISSUE, PRECAUTION CAN BE TAKEN, BUT WITHOUT ANY ADVANCE WARNINGS THE OPERATOR OPEN THE DOOR AS HE NORMALLY WOULD. DAMAGED OCCURRED BEFORE THERE WAS ANY HINT OF A PROBLEM. MANUFACTURER WAS CONTACTED FOR A REPAIR AND A REPAIR TO THE LOWER AFT SKIN OF THE ENTRANCE DOOR WAS COMPLETED. AIRCRAFT WAS RETURNED TO SERVICE.