Service difficulty report · Display · Boeing 777FS2

Difficulty date
December 3, 2011
Submitted
December 6, 2011
Operation
Air carrier
Aircraft
N861FD
Make and model
Boeing 777FS2
Aircraft serial
37732
Aircraft time
208 hours, 31 cycles
Part
Display
Condition
Failed
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
G
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

20 MINUTES INTO FLIGHT, CAPTAIN`S NAVAGATION DISPLAY BLANKED OUT AFTER ABOUT 5 MINUTES, THE LOWER CENTER DISPLAY BLANKED ALSO A FEW MINUTES LATER BOTH DISPLAYS RETURNED SIMULTANEOUSLY FOR A COUPLE OF MINUTES THEN BOTH BLANKED AGAIN NEVER TO RETURN. AIR TURNBACK. NO EICAS ASSOCIATED WITH MALFUNCTION. INTERROGATED THRU MAT FOUND ACTIVE MX MESSAGE 31-80221,31-80222,31-80223. R & R CAPTAIN`S NAVAGATION DISPLAY UNIT IAW AMM31-61-01-4 AND TESTED SATISFACTORY. ALSO FOUND NO ACTIVE MESSAGES. ACFT OK FOR SERVICE. TESTED SATISFACTORY AND MAT SHOW NOT ACTIVE FOR THE MX MESSAGES, FAULT HAS BEEN CORRECTED. OK FOR SERVICE.

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