Service difficulty report · Satcom · Doug MD11F

Difficulty date
October 7, 2013
Submitted
October 7, 2013
Operation
Air carrier
Aircraft
N620FE
Make and model
Doug MD11F
Aircraft serial
48791
Aircraft time
47,912 hours, 11,319 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LOST CPDLC CONTACT. HAD CPDLC "NO COMM" ATTEMPTED TO LOGON WITH NO RESULTS. SAW ACARS DISPLAYED "NO COMM" AND SATCOM MENU SHOWED "NOT AVAILABLE". AIRTURN BACK TO DEPARTURE. RESET FMC 1 AND FMC 2 CIRCUIT BREAKERS REF 34-63-09-05 AND CYCLED SATCOM CIRCUIT BREAKER. RAN SATCOM FANS ADJUSTMENT AND TESTED IAW AMM 23-26-01-5, TEST PASSED. SATCOM OPERATES NORMALLY.

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