As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AFTER DISARMING THE L1 DOOR, THE DOOR COULD NOT BE OPENED WITH ELECTRIC POWER SWITCH. ON BLOCK, ATTEMPTED TO OPEN L1 DOOR. DOOR SOLENOID WOULD CLICK BUT WOULD NOT ACTUATE USING EITHER SWITCH. TAPPED ON DOOR SOLENOID AND DOOR STARTED WORKING. SUSPECT FAULTY DOOR SOLENOID.