Service difficulty report · Jack · Boeing 767316F

Difficulty date
July 8, 2017
Submitted
July 31, 2017
Operation
Air carrier
Aircraft
N68078
Make and model
Boeing 767316F
Aircraft serial
32572
Aircraft time
65,104 hours, 16,831 cycles
Part
Jack
Part number
285T07461
Condition
Shorted
Location
Interphone
Stage of operation
IN
How discovered
C
Nature of condition
L
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING FLIGHT CREW PREFLIGHT, CREW FOUND WHEN OXYGEN MASK MICROPHONES WERE TESTED THE FLIGHT INTERPHONE STARTED TO EMIT A VERY LOUD SQUEAL. TO FURTHER TROUBLESHOT, DISCONNECTED ALL MICROPHONE INPUTS INTO THE FLIGHT INTERPHONE SYSTEM. WITH SAME RESULTS. CONITINUED TROUBLESHOOTING IAW WDM 23-51-11 AND FOUND FLT INTERPHONE JACK INTERNALLY SHORTED AT PINS 6 AND 7 ON CONNECTOR D5938. REMOVED AND REPLACED THE ELECTRICAL JACK IAW SWPM AND OPS CHECKED NORMAL IN ALL INTERPHONE MODES.