As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
COCKPIT DOOR UPPER LATCH APPEARS TO BE STUCK IN THE OUT POSITION. THE HANDLE WILL NOT RETRACT TOP LATCH, BUT WILL RETRACT MIDDLE AND LOWER. FOUND THE DOOR LATCH BROKEN. REMOVED AND REPLACED THE COCKPIT DOOR LATCH IAW MM 52-51-11-04. OK FOR SERVICE.