What was found
AT CRUISE FL380 RECEIVED FUEL CONFIG EICAS AND FUEL CONFIG AMBER LIGHT ON FUEL PANEL. FUEL LEVEL WAS ABOUT 4K LOWER IN RIGHT MAIN THAN LEFT MAIN, RAN QRH PROCEDURE, RIGHT ENGINE SHUT DOWN PER QRH, DECLARED EMERGENCY DIVERTED TO KBNA. ***EMERGENCY DECLARED*** REF FIM 28-41 FT854, FMC SHOWS NO ERROR OR DEVIATION FROM INDICATED QTY...FUEL STICKS READ ACCORDING TO INDICATED FUEL IN TANKS REF AMM 28-44-00-2-1...PERFORMED FQIS TEST REF AMM 28-41-08-4...BITE CHECK GOOD NO FAULT HISTORY... TRANSFERED FUEL FROM LEFT TANK TO RIGHT TANK REF AMM 28-26-00-0-0 TO EVEN OUT LOAD, CONFIG LIGHT EXTINGUISHED...VERIFIED CROSSFEED VALVE POSITION INDICATIONS ON ACTUATORS...VERIFIED NO FUEL MIGRATED TO CENTER TANK...RAN ALL BOOST PUMPS, NO MIGRATION DURING 1 HR STATIC OPS...WET MOTORED ENGINE REF JRH CH 05, NO LEAKS NOTED ON ENGINE, PYLON OR UNDER WING....PERFORMED WINDMILLING INSPECTION REF AMM 72-00-00-6-4J, CHECK GOOD. NO EVIDENCE FUEL WAS LOST OVERBOARD...DOWNLOADED PCMCIA CARD...SENT TO MOC FOR ANALYSIS. REF TSI 28-40/6816, PERFORMED CROSSFEED VALVE OPS CHECK REF AMM 28-22-00- 5 PARA 4, OPS CHECKS GOOD...PERFORMED CROSSFEED VALVE FUNCTIONAL CHECK REF AMM 28-22-00 PARA 5...FUNC CHECK GOOD...TSI COMPLETE...A/C IS GOOD FOR SERVICE.