As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
LEFT FORWARD WINDSHIELD SHATTERED TWO HOURS INTO FLIGHT AT FL410. L FWD WINDOW EICAS MESSAGE. L FWD WINDOW HEAT INOP. QRC FOLLOWED. R&R'D L1 WINDOW PER M.M. 56-11-01-4. FIRST TORQUE ACCOMPLISHED AT 1230L. STILL REQUIRES CORD, SEALANT, AND 2ND AND 3RD TORQUES. ACCOMPLISHED 3RD TORQUE AT 8:30 LOCAL. INSTALLED NYLON CORD AND APPLIED SEALANT.