What was found
PILOT REPORTED THAT THE FWD DOOR SNUBBER WAS INOPERATIVE. MX FOUND THE COUNTER BALANCE CABLE BROKEN, DISCONNECTED & REMOVED BOTH ENDS. INSTALLED NEW CABLE ASSEMBLY. OPS CHECKED GOOD.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
PILOT REPORTED THAT THE FWD DOOR SNUBBER WAS INOPERATIVE. MX FOUND THE COUNTER BALANCE CABLE BROKEN, DISCONNECTED & REMOVED BOTH ENDS. INSTALLED NEW CABLE ASSEMBLY. OPS CHECKED GOOD.