As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING CRUISE AT FL 370, CAPTAINS WINDSHIELD OUTER PANE SHATTERED. COMPLETED COM PROCEDURE 3.80-12. NO EMERGENCY ACTION TAKEN. AFTER CAPTAIN WINDOW SHATTERING, RECEIVED ANTI-ICE LT WINDSHIELD ECAM. COMPLETED COM PROCEDURE 3.30.14. R & R CAPTAINS WINDSHIELD IAW ACFT MM. R & R WINDOW HEAT COMPUTER 1 IAW ACFT MM. NO FAULTS NOTED. OPS CHECKED GOOD.