As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ETOPS SIGNIFICANT SYSTEM - 49110500 - APU FAILED TO START "FAULT" LIGHT ILLUMINATED AND EICAS MSG DISPLAYED. ADDITIONAL START ATTEMPTS UNSUCCESSFUL. REMOVED & REPLACED APU STARTER PER AMM 49-41-01 & STILL SLOW TO START. RMVD & REPLACED APU BATT PER AMM 24-31-04 APU AUTO SHUTDOWN DURING START ATTEMPT HUNG AT APPROX 35-38%. REMOVED & REPLACED APU FCU PER AMM 49-31-01. OPS CHECK OK. OK FOR SERVICE.